Events
Who do I contact with questions?
For Events and Team Gear questions contact Customer Support.
WHAT EVENTS DO YOU OFFER
All of our events can be found under the “Events” header. We offer anything a variety of experiences ranging from youth leagues all the way to top recruiting tournaments.
WHAT DIVISIONS ARE ELIGIBLE FOR THE EVENT?
Divisions are based off of player Graduation Year. Players are always welcome to play up! No high school graduates are eligible unless otherwise stated! Out of country MS teams should contact Customer Support if they need assistance placing their team in the correct division. Please view the event webpage to see what divisions are offered for each event.
HOW DO I REGISTER FOR THE EVENT?
All Players must register on the Adrenaline website. Players must click on the event that they want to register for. Once they are on the page, click the green “Register Now” button. This will direct you to sign into your Adrenaline account. If you do not have an account, you will have to create one. This will prompt you to fill out the information requested for that specific event. Click the next button, review your information and click next. This will bring you to the Billing page. If you have a coupon code, enter the code in the orange redeem code box. You will need to provide your credit card information. If the player fee is $0, you will not be charged. Click the Complete Registration button and you will receive a confirmation email. If you do not complete registration, you will not be counted as registered for the event.
DO I HAVE TO STAY AT AN ADRENALINE APPROVED HOTEL?
Yes, all families/players staying in a hotel MUST stay in an Adrenaline approved hotel. Adrenaline partners with hotels to secure the best rates possible! Approved hotels can be found on each event page under the “Travel & Lodging” tab.
WHAT IS YOUR WEATHER, REFUND, FINANCIAL AID POLICY?
All policies can be found on each event page under the tab “policies”. Event policies can also be found on the website footer.
WHEN WILL THE TOURNAMENT SCHEDULE BE POSTED?
We will try and have the schedule posted as in advance as possible but due to many variables it should be out the week of the tournament. The tournament schedule will be sent to all coaches and all registered players.
WHAT IS FREE AGENCY AND HOW DOES IT WORK?
Please keep in mind that Free Agency is not guaranteed. Players interested in participating in an event but are not on a team MUST register as a Free Agent on our website. If a Free Agent Fee applies, the Free Agent must pay the fee. If they are not placed a full refund will be granted.Once a player registers as a Free Agent, contact information will be sent to all attending coaches/directors. If a team needs an additional player, they will contact the Free Agent directly. If the player fee is set to $0, Coaches/Directors may set their own Free Agent price.
DO YOU HAVE MEDICAL SUPERVISION AT YOUR EVENTS?
Yes! There are certified athletic trainers on site during all games.
WILL THERE BE CONCESSIONS AT THE EVENT?
Yes! At all Adrenaline events there will be food/apparel vendors and concessions.
IS THERE A LOST & FOUND?
Yes! The Lost & Found is located at the main information tent. If you have any questions regarding Lost & Found items after the event please contact Customer Support.
WHEN WILL INVITES FOR INDIVIDUAL RECRUITING EVENTS BE SENT OUT?
Invites are sent out on a rolling basis. Invite dates are dependent on the date of the event. For any inquiries contact Customer Support.
Travel
CAN I ADD AN ADDITIONAL NIGHT TO MY HOTEL RESERVATION?
Please email events@adrln.com to inquire about adding a non-event night to your reservation.
MY TEAM BLOCK EXPIRED. CAN I STILL GET A ROOM AT THAT HOTEL?
If rooms are still available you will see the hotel rate listed on the booking link, accessible through the “Travel & Lodging” tab on the event website.
HOW CAN I CANCEL OR ADJUST MY RESERVATION?
There is a link in your confirmation email to modify or cancel your hotel reservation.
I NEED TO SETUP A ROOM BLOCK FOR MY TEAM, HOW DO I SET THAT UP?
You can put a block of rooms on hold for your team through the booking engine. Once you select your room nights and number of rooms to place in the block, you will see a blue button that says ‘On Hold’. You will be asked for credit card to hold the rooms, but your card will not be charged for the on hold block. Any rooms unclaimed by your blocks expiration (typically on week out from when rooms are placed on hold) will be released back to the general event hotel inventory.
Can I change group block reservation deadline?
Depending on hotel demand for the specific event, we may be able to extend your group blocks deadline. Email events@adrln.com for inquiries.
WHO DO I CONTACT WITH ADDITIONAL QUESTIONS?
Please contact events@adrln.com with any questions.
