CAN I ADD AN ADDITIONAL NIGHT TO MY HOTEL RESERVATION?
Please email firstname.lastname@example.org to inquire about adding a non-event night to your reservation.
MY TEAM BLOCK EXPIRED. CAN I STILL GET A ROOM AT THAT HOTEL?
If rooms are still available you will see the hotel rate listed on the booking link, accessible through the “Travel & Lodging” tab on the event website.
HOW CAN I CANCEL OR ADJUST MY RESERVATION?
There is a link in your confirmation email to modify or cancel your hotel reservation.
I NEED TO SETUP A ROOM BLOCK FOR MY TEAM, HOW DO I SET THAT UP?
You can put a block of rooms on hold for your team through the booking engine. Once you select your room nights and number of rooms to place in the block, you will see a blue button that says ‘On Hold’. You will be asked for credit card to hold the rooms, but your card will not be charged for the on hold block. Any rooms unclaimed by your blocks expiration (typically on week out from when rooms are placed on hold) will be released back to the general event hotel inventory.
Can I change group block reservation deadline?
Depending on hotel demand for the specific event, we may be able to extend your group blocks deadline. Email email@example.com for inquiries.
WHO DO I CONTACT WITH ADDITIONAL QUESTIONS?
Please contact firstname.lastname@example.org with any questions.